Worst Service Worst Consultant

Good Day <br> <br> I have had it with the Greenstone Direct Branch, I have been struggling for 2 months firstly to get my upgraded contract, I had to turn to hello Pieter in order to get my upgraded contract then once i had received my phones and ensured that everything was correct i then realised that the consultant had loaded the wrong smart plans onto the wrong cell phone numbers. <br> I have been driving up and down to this branch to get no service, i was then told to contact the call cent and give them my reference number in order to proceed and fix the mess up the consultant had made. I called the call center twice where i was told that my case will take 72 hours and then called back after this time period where anouther agent told me that my case was still being worked on. Two weeks later no feedback I called 20/03/2015 where a agent informed me that my case was closed and that i needed to go into the branch firstly my case hasnt even been resolved and now i must go back to a branch where no body even know how to do there job.My billing account amout is also incorrect as i am being charged for amounts which are toallay in correct. I AM SICK OF THIS **** I NEED THESE ISSUE RESOLVED.