WORST SERVICE UNDER THE SUN!!!

Item: Telkom
Rating: 1

I am in absolute disgust as to how TELKOM endeavors to solve there problems. I have intermittent issues on my ADSL( internet) for the last 4 months recurring and each time i log a complaint, telkom always refreshes the port or drops the phone on my face. I am paying for a 4mb line p/s but im getting everyday 0.89 mb/s and i will have internet maximum 10minutes a day. During wet weather my internet does not work for a week straight and upon contacting telkom to come fix the wires at my premises, they just refresh the port or they drop the phone on me. My wires are wet and loose and if telkom does not resolve my problem ASAP then i will go to MWEB whos references are fantastic and there are no complains migrating to a better service provider. Last week a technician cane to my facility and just refreshed the port on my router but i told him to check my wires in which he said theres no problem there BUT the next hour my internet stopped working again due to bad lines on my premises which telkoms FAT technicians are lazy to trace and resolve the ****** problem. I already have my new router from MWEB. TELKOM IF YOU CANNOT CHECK MY WIRES OR SOLVE THIS PROBLEM NOW FOR THE LAST TIME THEN PLEASE CANCEL MY INTERNET AND I WILL MIGRATE TO MWEB. THANKS!!!!!!

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