Worst Service to date

Good Day<br> <br> I provided Telkom via their Retentions email with an advanced notice that I will not be renewing my contract on expiry at the end of February 2015. I was sent the necessary forms which I completed and emailed back to them. My account has been debit ever since even though I confirmed both in writing and via a telephone call from Bianca that I did not need the contract anymore. I have communicated with several call centre consultants including a Ms Cele and the cancellation dept and I have received no joy. Telkom has violated our agreement tby continuing to debit my account even though I am receiving no services and I have confirmation from Bianca that my account has been cancelled.<br> So disappointed