Worst service that I've ever experienced

Good Morning, To Whom this may Concern.

I'm a customer with Telkom since last year august 2018 and have had so much issue with my line.

I've had to go to the store more than 20 times, they promise technicians would come out to fix the line, then no one pitches.

My line has now again today been disconnected 11/07/2019 after me going to the store last month and dealing with your call center to try and get my line and billing issues fixed.

When i went to the Telkom store to get my bill Print out the bill was not what the call center agent advised, i then requested the lady who assisted me at the canal walk store to please call the call center and check what i need to pay to get my line activated, this is after the technicians previously looked at my line as i refused to pay for a line that was running at 0.07 mbs and im suppose to have a 4 meg line.

Only now to find my line to once again be disconnected. The Lady at the store advise me all i need to pay after they revised and fixed my billing issues was R900.13 which is what i did.

Im so disgusted with Telkom service and i would like to cancell my package and move elsewhere.

Below im going to list all the case number

*********************56 This is not even all, this is only what i saved once i realized how bad Telkom is and that they don't care about customer service and this is all the way from agents to Operation managers that promise callbacks and resolution which never happens and the customer has to do all the running around.

Im so sick of Telkom and i will after this contact the Ombudsman and blast Telkom all over social media to let people know not to join your ******** company

Please contact me on *** if you value your business and customers - Yazeed