Worst service Telkom

Oh my GOD I'm appalled by telkom, I took a data contract back in April 2018 and they told me I have 7 business days to cancel if I changed my mind, which i did in 2 days and called telkom to tell them, to my surprise I'm told i need to contact the company that sold it to me, HELLOOO it says telkom, and i app**** online with telkom, they told me NOO there's a outsource company that does some of their sale and they sold it to me, how on earth is that my problem, and why didn't they advertise that company with when i app**** online as it only said telkom, and why is it my problem to contact that company, isn't it easier for them to take the device and return it to that company instead of making it the customers problem,anyway I tried all I can spoke to different people, but to no avail, so i decided I'll just reverse their debit orders and not even open their package until they call me to fetch it, now 6 months down the line, my credit profile is dented by the stupid service i received, I have been inside their branch in Alberton more than 2 times as well, tried calling those external companies and I'm just moving in circles, my GOD this company is a ****a shop I'm telling you, I'm now waiting for their manager in alberton to sort this out and contact me, i gave her all details including the cancellation form which i was asked to fax, but not actioned, I'm shocked telkom is still in business, I have to say, I'll never use telkom in my life and will not even be tempted, I have used Cell C for 4years with no problem but great service, I used Voda since high school which is more than 15years on prepaid and 2years on contract with less stress, and my stupid self decided to give Telkom a try, in a couple of months, I'm listed on credit bureau as a bad payer, I have never been declined credit for the last 10years, but this happened in less than a week with Vodacom and Hifi corporation and mind you, my contract with Voda just ended in September and i cancelled because then, they didn't have anything interesting for me to take, now i saw a special, i ran to them because i now have a good record with them, but it was declined, they told me i owe something, and gave me a number to call to inquire, to my surprise they told me telkom has listed me, quick to list, but slow to sort out their inhouse mess, this shall be escalated, i app**** for hifi corp for a little credit as i need a few household items, and got declined in less than 15mins. account ********** 49, please sort out your mess Telkom, your package is still sealed and in the box.