Worst service Telkom

My issue started when i made arrangements with telkom for a adsl line on a 24 month contract. This was done in April 2018. And asked that the installation be done on the 25th of the month me trying to give them enough time to get everything sorted on their side.at the end of the month nothing go to Telkom again just to find out my line has been canceled i need to redo the entire application and he tells me it will be fast tracked so the installation will be done as soon as possible. So on the 28th a full month later a supervisor finaly gets back to me after weeks of begging and not knowing anything. He tells me he wants to sort this out puts the phone to his consultant who tells me that i need to redo the order with her so i had to applyfor my line order 3 times and after that she tells me ive already have a telkom line thats placed in a complete different city than where i am living! Im sorry telkom but if you tell me clients need to be patient and wait 2 full months for the installation you have absolutely no idea what customer service actually means because this is the worst service ive ever recieved or even seen in my life.