AC
Albie C

1 reviews | Active since May 2016

11 May 2016, 09:58

Worst Service Telkom

<p>My Landline went down on 12 April 2016 and I immediately reported the fault to Telkom. I was issued with a reference number and never heard from them again until 22 April 2016 when they sent me a sms to say the call is in hand with their technical repair department. I contacted them again on 28 April 2016, after which I was told the Manager for our area will be in contact with me, to help and resolve my problem. Today 11 May 2016 I have still not had any feedback from Telkom. I am paying for a service which they are not providing. I work from home and need my Telephone and ASDL line. They are costing more and more money everyday. Telkom get your house in order.</p>

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Replies (1)
Telkom
Telkom's reply13 May 2016, 06:37
Official

Good day BALLIE_77

Thank you for making contact with us. Please provide your affected line number and ref number to *** for our team to follow up and advise.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.