1 reviews | Active since Nov 2016
worst service still battling 8 months later
<p>So this will be my 3rd post here again for the same problem, And yet everytime i phone in no one canp me getting my synch speed back up to a 2 meg line. i was informed today that telkom has assest the problem and its because i 4.5km from the exchange server. i find this to be a **** excuse as many people are just as far away in other areas and have better internet connection. you guys a useless and unwilling to help you have the tools to find me a port in my area where i can recieve better synch connection but are too lazy and unwilling to help.i have spoken to Ralph pool at mweb who says to me its because i am too far away exchange and nothing can be done about it, IT IS DISGUSTING THAT I HAVE TO PAY YOU FOR **** SERVICE BOTH FROM TELKOM AND MWEB...... if you guys just got aff your ass and helped me with a better line i would be willing to upgrade the line therefor PAYING YOU MORE MONEY but unfortuanitly the idiots who say they can help you dont grasp this for some reason. I am tired of being ****ed around by unwilling uneducated unproffesional people. us hard working men and women must do our best to satisfy customers as we know the customer pays the salary it is a shame helkom and mweb are amoungst the largest ISP providers in SA and is run by fools ruining such a great opportunity to make people happy but unfortuanitly no one there gives a **** its realy sad, i hope south africa can wake up and realise its time to move away from telkom and mweb and go wireless like Nepic or Legends connect who are in my area, its time to say you can shove your service up your ass and move to a company that strives for customer service. i want you to look at the pictures i am providing and please take a good look how long i have been battling with your **** service </p>
