1 reviews | Active since May 2016

27 Nov 2017, 08:25

WORST SERVICE - RECURRING PROBLEMS WITH CONNECTIVITY

This is an ongoing problem with Telkom - the service is erratic and lines are continually down. When you log a problem they respond a day or 2 later stating that it has been resolved but it actually hasn't. It's got to a point where it is beyond ridiculousness. I have no landline or ADSL connectivity!!!! I am in the Kloof / Gillitts / Hillcrest area in KZN.

0
Replies (3)
Telkom
Telkom's reply30 Nov 2017, 08:05
Official

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom
Telkom's reply30 Nov 2017, 08:05
Official

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom
Telkom's reply22 Dec 2017, 09:08
Official

Good Day evert-britz

I have made some changes to the line profile that will improve te internet connection.

Please reboot the ADSL modem and check the internet connection.

Regards

Telkom Social Media Team

Igsaan

Best regards,