Worst service received and still not resolved

I have had a dead line for at least 4 to 5 days almost every month in the last three years. i have called in on numerous occasion to get this resolved and it is only resolved for that time until it starts again the following month. technicians have come out and checked the line and changed the box on the inside of the house and even the phone was charged and still the problem still persists. no one seems to be interested in resolving the problem which is always on telkoms side. All they ever need to do is switch on something and i have service again. I had also requested for a refund to be passed for all the days that i did not have service and guess what, like the norm of Telkom, nothing has been done. Too much work for them I guess. This last fault by Telkom, i have had no service since Thursday the 04/06/2015, complained on the 05/06/2015 and the fault was only logged on the 05/06/2015 by Reeda Davids whom i had spoken to on the 04/05/2015 and did not resolve the query then . i has also spoken to Chaslin Rangasamy in April who promised to get the problem resolved and refund me. Guess what - false promises. This is what you call disgusting service