Worst service received

<p>I took out a contract end August. Before my device could be deliverd, I had to pay R149 for prorata service. The period 30 August to 31 August I was billed R284.66 for CLI (not asked for) plus Billing paper (also not requested). My contract amount is only R199 per month. For the period 01 September to 30 September I was billed R224.50. Also billed for CLI and Billing Paper. When I received my bills mid September, I queried the bill, as I have a WI-FI device without the option of Caller Identity. They cancelled it and the period 1 October to 31 October I was billed R198.73. Suddenly for the period 1 November to 30 November my account was overdue with R336.58 and I was billed R535.58. I was not credited for the service not requested and not used. I pay my account every month before the 7th, after phoning a Telkom billing consultant for my payment amount. The never tell me that the debit order rejection fee is R135, therefore I pay what they tell me to pay. </p> <p>I went in to a Telkom store and the gentleman there told me it is best I cancel the debit order after the 7th to avoid being charged the rejection fee. Today I phoned Telkom billing department and they told me they can't cancel the debit order. The are so very unhelpful and rude.</p>