Worst service provider Worst customer care contact centre in History

Having a contract with Telkom is a nightmare. I called the call centre 7 times with still no resolution or response from a manager with vengeful rude agents such a langa, puleng and Michele not forgetting zanele who had me on hold for a manger who was on lunch apparently just sent me to the end of call servey without a word. Telkom with over 10 years of being a faithful consumer I expected better. Your managers are all either on lunch or working from home or in a meeting what are they even there for? A manager callback SLA was supposed to be 24 hours it's now 72 still nothing and then when I now call the call centre your agents have diverted my number to one of their personal numbers which is off? Why is it so hard for you to debit on the right day the money is in the account but your agents decide to debit less disgusted at your service and will be sure to end all future business with you.