Worst Service Provider in the World- Telkom
Absolutely the most pathetic Telecommunications Service Provider in the world(South Africa is too small to make such a comparison).
I bought recurring data bundles(500mb everyday for 7days) on two seperate occasions being the 17/12/21 and 22/12/2021; on both these occasions Telkom Mobile had loaded my mobile data only on days 1 and 2. Telkom Customer Services are of no help either and ICASA(the most useless and biased- more FOR the service provider as they do collect money for that) are ******* and only good for cover ups.
ICASA should be s****ped and thrown into Governments dustbin. This idiot who I do not want to name(from ICASA) said that if I do not have proof in the form of an SMS, that I must of bought a once of data bundle for R25, imagine his response even though I explained that I received only two days of data instead of seven days so Telkom loaded 500mb on day 1and 500mb on day 2.
After this issue, Telkom was quick to remove the "7 days recurring bundle, 500mb a day" from their Daily Gigs Offers.
ICASA simply checked of I have proof and then said it was my fault and I made a mistake. I am looking for assistance in taking this matter further. I have voice recordings as proof where I stated " this call is a voice recorded and can be used in the South African Court of Law". I want to be compensated for time losses, financial losses and emotionally losses.
Can someone please assist. Zero Six Seven / One Eight Seven/ Five Zero Four Zero.
