WORST SERVICE PROVIDER IN THE COUNTRY

I don't even know where to begin , last year November i took out a contract under my mums name , i called Telkom to have the banking details changed for them to debit my account to date they still debiting my mums account , also i receive an sms confirming the amount i owe if R250 than my mum gets an invoice confirming the outstanding balance is R900 , every month Telkom debits the incorrect amount and than automatically our account goes into arrears. Also our address noted on all the invoices we receive is totally incorrect with another clients details noted on our address its always a mix up now our account is in areas and we paid this account up to date. Everytime we call Telkom we get transferred from pillar to post we waste more than R50 airtime Everytime we call them. Now my line is blocked therefore cannot make outgoing calls , so I'm paying for a service that is been blocked but Telkom is quick to take our money , i really hope we get some assistance as Telkom is just never able to assist or help us we really need help as Telkom is ripping us off if we get no assistance we definitely will be getting our lawyers involved and take Telkom to court for a law suite. I know for a fact there is many people who is been ****** in this manner and Telkom just gets away with it.