WORST SERVICE PROVIDER IN SOUTH AFRICA

What a shame to be going down this extent by writing about a service which is recognized by many people. Last year I had app**** for a contract phone and on the sales call the sales person told me i qualify for a modern etc etc so he said it was 100 bucks extra, I received a sms stating i did not qualify for the contract then a few minutes later i received another sms stating I will be receiving the device when i opened my package it was the modern with in three days after receiving the product i called in and returned the device with was not open . I received an sms stating collection of device will be collected by the courier service. Now same day and a few hours later the courier service picked my device, They handed me a blank page and left.

Few days later i received my bill stating i have to pay for the device i called in and checked on this i was told my account was not cancelled ever since i have been debited from telkom and i stopped debits from them yet they kept taking money off my account. I have been contacted by the credit company stating i owe telkom money.

I used the tracking link that was sent to my phone to track the process of delivery , i have use the same waybill number and phone the courier company to find out the product has been with the courier .

i am very upset that because of telkom i have been black listed . There are so many incompetence of a worker of telkom not to follow the process. I need to speak to someone who can help me and i have spoken to many managers time after time and I am SICK OF TELKOM