Worst service provider in South Africa

<p>I requested a basic age old service from Telkom - a land line. After a long wait a technician came by to my new home - checked connections and gave me a number. I was unable to make calls and he said it needed to be activated. I did so via the call centre but I was told there was an outage. Post the outage I was told that I needed to wait 48 hours. Post 48 hours I was told that it was activated. I still could not make calls. Several hours on the phone thereafter I was told that the number belonged to another customer. I have been directed to the sales and technical department numerous times over the last 5 months and have spent 45 minutes at a time on the phone with them. To date no one has provided any form of recourse. I implore Telkom to train their staff, to listen to their customers and to provide at least the basic services they offer. The level of service received from Telkom is so poor that I am quite confident in saying that it is the worst I have ever received from any company. Utterly disappointing. </p>