Worst service provider ever!

I have had an issue for over a week now regarding my number that is on a soft lock. I have never in my life had such an issue with a network provider, but telkom has shown me flames. I made an EFT payment into my account and they debited my account. Thus making it 2 payments to my account. I then reversed the debit order about 2 weeks later and after that, they soft locked my account. Now I get an invoice stating I owe so much due to no payment. All my statements I received show the payment I made and the debit order. Now I am overdue on my account.

After 4 agents I've spoken to, nothing has come from it!

I advise people to not go with telkom should they need a contract.