FS
Frik S

1 reviews | Active since Jun 2017

24 Jun 2017, 11:43

Worst Service Provider - Ever

<p>Unbelievable - Reported my ADSL line down on the 10 June 2017, Now 14 days later my service is still down. There are no clear indication when the fault will be repaired, nor is there any urgency fix to the problem.</p> <p> </p> <p>The only comment is ... our appologies for the inconvenience, they are busy looking at the problem with your line, and are working towards fixing it.</p> <p> </p> <p>No clear indication as to when the problem will be resolved.</p> <p> </p> <p>Worst service ever, as soon as other option are available I will no longer use Telkom</p> <p> </p> <p>Regards</p> <p>Frik</p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply26 Jun 2017, 14:40
Official

Good day Frik,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team