Worst Service provider ever

<p>Below are some of the reference Log Numbers:</p> <p>17cnz271116</p> <p>250cnz131216</p> <p>11cnz030217</p> <p>45bnk030217 </p> <p>I have logged another call ref 17cnz271116….PLEASE I NEED HELP…THIS IS MY BUSINESS…. </p> <p>423 CNK100216</p> <p>179CNK290216</p> <p>505CNK060416</p> <p>164CNK270716</p> <p>547CNK010816</p> <p>80CNK080916</p> <p>453CNK120116</p> <p>221CNZ121116</p> <p>****12970</p> <p> My ADSL has been down more than iy has been up in the past year....phoning Openserve (Telkom) 10217 is the biggest joke. There staff get trained to apologize and as they are clerks behind a desk have NO authority but take one's call. Trying to speak to a supervisor is even worse...I am sure they believe they are the most important person in the company as they come in after 9h00 and leave before 16h00...this is according to the clerks taking the call. They have NO emphathy for ones business...I suppose as long as they get their monthly salary...As to the technicians experience is a major concern.</p> <p> </p> <p>When a technician EVENTUALLY arrives he has so many excusses and then tries to identify the problem and has not gort a clue....he has to get another technitian to assist either by phone or request that he come out....they then close calls that have NOT been resolved.....they promise to come out the following day with the correct equipment etc....never to be......Then one gets hold of his superior and is promised to leave in his hands....he will resolve....to NO avaiul.....and in the mean time ones business is suffering....NOW YOU MUST TRY TO RECOVER YOUR LOSSES.....THAT IS EVEN A BIGGER JOKE................</p> <p> </p> <p> </p> <p> </p>