1 reviews | Active since Dec 2016
Worst service provider ever
<p>This is only one of the stories. </p> <p>My husbands Contract was due for upgrade so we emailed them to say they must cancel the contract and port the number to Prepaid because he has that number everywhere mostly for banks. June we emailed. Not done. Called telkom call centre they said I have to email on the 29th of the month and then the ffg month it will get cancelled. I did. Still got billed . Same story every month. They bill me I call them they say send proof, I do. No action taking next month again they bill. It's DECEMBER now and still same story. How pathetic can you'll be with ur service . How hard is it to cancel a contract, and I cancelled that contract and got 4 new ones with them. Biggest mistake of my life seeing how ridiculous their service is. Went to the telkom branches so many times spoke to all the managers they say they'll get bk. No response. Got one managers number called him this morning he had no idea what I was talking about when I had explained the whole story in person. Then he says should he just cancel the number so in my irritation I say yes thinking I'll tell my hubby to change his numbers everywhere because seeing how slow they are in the next 2 months only maybe they'll cancel ithe, but NO. They cancelled it in the next HOUR. WWWWTTTFFFFF . So u trying to say that porting it to a prepaid and cancelling it are so different that one takes a year and one takes few minutes . I am so done with telkom and their shi**y service and worst network and consultants. I can go on forever complaining about telkom. And they don't give a flying F*** because all these evasive comments and complaints for years but they're still the same.. way to go telkom </p>
