worst service provider ever

So telkom finally came to install a new line in the cottage on our property for my 80 year old Uncle. it took them three weeks to do this. Was told by engineer the line would be connected at exchange at 6pm in the evening and then we would be up and running. NO NO NO!! In fact line never connected and we lost the phone in the main house as well. 2 days no phones and no help from Telkom. The worst service in South Africa. Even worse than Eskom.