1 reviews | Active since Nov 2013
Worst Service Provider Ever!!!
<p>Once again Telkom provides the worst service ever!!!</p> <p>Not only have we been waiting for 2 month for a dsl line which is covered in our area, we are told that we cannot get a dsl line installed. They guy from Hauwei told us ,because of the new rules and regulations , they cannot install it because of the swimming pool and braai area. Then after 2 - 3 weeks we were told by some lady from telkom that it can be installed over a swimming pool and braai area and there was no need to install a new telkom pole. The guy from Hauwei came back and said they had to install a line from blackreef in germistion and he would come in the next morning to install the line to my room. The next day he pitches up late after nearly waiting 2 months and now having to wait all morning. He tells me it cannot be done and telkom has to install a line from Blackreef to our telkom box for the area. I then asked him how long do we have to wait until we can officially get setup , this guy could not give me times , nor dates. Tells me to be patient or go the wireless alternative way.</p> <p> </p> <p>I am so furious about all this . i feel like i should stop all my business with telkom !!!!</p>
i just have to sit back and patiently wait while Telkom takes an additional 2 weeks to investigate.
i just have to sit back and patiently wait while Telkom takes an additional 2 weeks to investigate.
Just when i thought Telkom could not get any worse, wow have i been completely wrong. I received message that my installation has been scheduled between 07:30 - 16:00 for 22 September 2016. I then received an email at 2 o'clock saying the same thing but scheduled for the 23 Sept. We waited and waited and no one pitched up , no call no sms , no nothing. We then got the same message for 24th but guess again... nothing. Today i received an sms that a Technician has been dispatched to install our telephone line. We are still waiting. Now i dont know if Telkom is playing games here but if this continues ,i will make sure that everyone i ever come in contact with is aware of this pathetic service Provider.
Just when i thought Telkom could not get any worse, wow have i been completely wrong. I received message that my installation has been scheduled between 07:30 - 16:00 for 22 September 2016. I then received an email at 2 o'clock saying the same thing but scheduled for the 23 Sept. We waited and waited and no one pitched up , no call no sms , no nothing. We then got the same message for 24th but guess again... nothing. Today i received an sms that a Technician has been dispatched to install our telephone line. We are still waiting. Now i dont know if Telkom is playing games here but if this continues ,i will make sure that everyone i ever come in contact with is aware of this pathetic service Provider.
Tried calling the call centre and was told that they cannot get hold of the technician. They will find out whats the hold up and give us a callback. Still no callback. Absolutely pathetic. Never in my life have i ever experienced such bad service from anyone.
Tried calling the call centre and was told that they cannot get hold of the technician. They will find out whats the hold up and give us a callback. Still no callback. Absolutely pathetic. Never in my life have i ever experienced such bad service from anyone.