Worst Service "Provider" EVER

Stay away from Telkom! I can’t think of a worse service provider. How they survive is a mystery! I signed up to migrate my ADSL to Fiber at the end of October 2017. There was no slim box installed although their system said there was. It took 4 technicians to come out and verify that there is no slim box, something I told them over and over. Finally in January 2018 someone came to install a slim box followed by my Fiber. Joy. Someone called to check all is working and to confirm that the migration is successful. I asked if all is moved and that I won’t now be charged for ADSL and Fiber. No, they said. The joy lasted about 4 days after which I found a new technician in my garden working on the slim box saying that the previous technicians did a terrible job and connected stuff all wrong and that he is fixing it. I asked if it will affect my service after which I was told that his client is the priority. Clearly as he switched my Fiber off. 3 people called to check on my fiber I told all three that my Lines are all completely down. Oh all three said. We will report and escalate for you. All three are *****! To add insult to injury I got a double bill. Both Fiber and ADSL. Complete opposite of what I was promised! Big surprise coming from Telkom. So now I get billed double for nonexistent services! Surely a breach in contract! Just stay away from Telkom and save yourself the pain and hassle. WISH I DID.

DR LABUSCHAGNE 355CTK260218