NV
Nadine V
1 reviews | Active since May 2019
22 Jul 2019, 08:28
WORST SERVICE PROVIDER
This is the 2nd time we have tried to cancel a line and both times it has taken over 2 months to receive a response. And we still get billed for the month we've cancelled. The most recent cancellation was sent through on the 12th of June, I have followed up every second day and still no cancellation. Every time I am told that it will be sent through to cancellation and they will make contact with no luck. THIS IS THE WORST SUPPLIER I HAVE DEALT WITH.
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Nadine V's updateReviewer Update
23 Jul 2019, 14:14A test debit was taken off my account without being notified of this. I phone your *********** call center and spoke to a Eugene(he calls himself a manager) and Yungela-i was left to hold for over 20minutes before i could be put through to a manager, you may listen to the recording to prove this, I signed for a debit order to go off the last day of the month, so by all means please do a test then, but also not then only credit my account 3months later. ***????? Why does it take 3 months to reflect on my account??????? This is *****ing and breach of contract. TELKOM IS THE WORST SUPPLIER TO DEAL WITH. If i can give anyone advice, DO NOT SIGN ANY CONTRACT with this company.
NV
Nadine V's update23 Jul 2019, 14:14
Reviewer Update
A test debit was taken off my account without being notified of this. I phone your *********** call center and spoke to a Eugene(he calls himself a manager) and Yungela-i was left to hold for over 20minutes before i could be put through to a manager, you may listen to the recording to prove this, I signed for a debit order to go off the last day of the month, so by all means please do a test then, but also not then only credit my account 3months later. ***????? Why does it take 3 months to reflect on my account??????? This is *****ing and breach of contract. TELKOM IS THE WORST SUPPLIER TO DEAL WITH. If i can give anyone advice, DO NOT SIGN ANY CONTRACT with this company.