RA
Ray A

1 reviews | Active since Jan 2018

03 Jan 2018, 10:44

Worst Service Provider

I would hereby like to submit a formal complaint (again) regarding the atrocious service I’ve received from Telkom yet again.

My internet has been off since 27 December 2017 and I’ve reported it, following up EVERY DAY, to no avail. At this point I’m at a complete loss for words, as I’ve gotten no joy from the consultans I’ve spoen to.

It’s been a week. What annoys me the most is that I use my internet to conduct my business from home and had to drive to an internet café to do so, daily!

I’d be required to make FULL PAYMENT on my account this month nevertheless.

I need urgent assistance with this matter. I’ve never ever experienced such ********** service anywhere els!

Regards, Ray (011) **********

0
Replies (2)
Telkom
Telkom's reply17 Jan 2018, 08:16
Official

Good day Ray2,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, and we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

RA
Ray A's update17 Jan 2018, 16:57
Reviewer Update
Hi Telkom, Please find my number with below and contact details, please note that I submitted a request to cancel my line, because it is still of since I posted this complain on Hello Peter. *** *** Regards,