VP
Verona P

1 reviews | Active since Oct 2017

20 Oct 2017, 22:54

Worst Service Provider

I have called Telkom on numerous occasions, stating that I have a problem with my line, after they have converted my line to adsl. i was told by many consultants (who gave me many references) that the matter will be resolved soon. it's been over a month now and I am still waiting for their pathetic service! I will never ever recommend Telkom to anyone as they are the worst service provider to deal with. I do not have the privilege to enjoy the benefits of the internet service which I have already paid for and have never used because of Telkom and their terrible service. I now have to cancel my contract with my internet service provider as it is a waste of time and money. I will also be cancelling my Telkom line.

0
Replies (3)
Telkom
Telkom's reply26 Oct 2017, 08:12
Official

HI veronap

Thank you for taking my call.

This message serves as confirmation that your query has been attended. As discussed i have investigated and i have located the tech who attended on the 24th. I have requested urgent available updates regarding a possible ETA to resolve. Further available updates will be relayed to you as soon as i get confirmation.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

VP
Verona P's update30 Oct 2017, 18:21
Reviewer Update
Hi Keagan Tech who attended on the 24th? nobody from telkom had attended on that date or any other date since the fault was logged. you are the first to actually contact me regarding this matter.
VP
Verona P's update30 Oct 2017, 18:22
Reviewer Update
and my line still isn't working