JC
Johannes C

1 reviews | Active since Nov 2011

11 Mar 2017, 19:29

Worst Service Provider

<p>I have been trying to cancel a service from Telkom since November last year which finally got cancelled in February after numerous phone calls and cancellation requests.</p> <p> </p> <p>The issue is that I still got billed in the mean time which I refuse to pay. I spoke to their billing department and they advised that they will credit my account and should not pay the outstanding bill until the bill reflects the credit. </p> <p> </p> <p>I am still waiting for the credit to come through and have received a message that they will take legal action if I don't pay the outstanding amount.</p> <p> </p> <p>I also have other services with Telkom which also got suspended in the mean time.</p> <p> </p> <p>I just want my bill to reflect the correct amount then I will happily pay it.</p> <p> </p> <p>Also, Afrihost is struggling to get them to transfer my fibre line.</p> <p> </p> <p>It is such a hassle phoning them all the time and trying them to sort out such a simple task of getting my bill sort out.</p> <p> </p> <p>I don't know what to do anymore. </p>

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