worst service provider

<p>my service has offically been down since saturday 03/09/2016, i complained about my internet been slow on 02/09/2016 , which they dispatched dispatched a technician on saturday 03/09/2016, technician comes out saturday to the exchange then registers the fault as being resolved, 5 min later my entire line stops working, called in saturday again to register the fault again and this is after replying to their sms twice saying NO the fault has not been resolved which they did not even pick up the sms ( so why have that service), eventually after multiple disucssions with the call centre of telling me its an isolated problem, the problem has now been changed to a cable issue for the area, call centre agent advises me to go into the store (telkom bluff towers) and get a data intergrated sim card which will assist me with my issue, i then go into the store, receive the data intergrated sim card go home and connect, spend a half hour with the agent on the phone who is trying to assist me, eventually the agent tells me that the data intergrated sim card has not being linked to my profile (ADSL), i then tweet telkom to try and assist me which from last night i have not yet been attended to, try call the call centre again who transfers me to sales team, who transfers me to another department who advises me that the sim card requires a special reference number which i provide all details available to me on the letter and sim card details (there is 2 numbers on the sim card) which are useless and mean nothing, the agent then tells me to go back into the store, ( being at work i have to try communicate via telephone, have tried calling them @ least 15 times today with no answers starting from 9am this morning, and i am still awaiting telkom @hellotelkom via twitter to call me which they said they will, i really need assistance please.</p>