PK
Pieter K

1 reviews | Active since Jul 2013

03 Jun 2017, 16:18

Worst service possible

<p>We pay R800 plus per month for internet. Last month we were disconnected for a week because some agent of Telkom somehow disconnected us when they connected a new client. Yesteday we have been cut off again. This time we were cross linked with another user. No line cut off completely. Cannot phone them. Launched on sms. Now we wait but we still pay for no service. You Telkom are the very worst of the worst monopoly in SA</p>

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Replies (1)
PK
Pieter K's update05 Jun 2017, 14:50
Reviewer Update

Dear Noleen from Telkom

Brian from Telkom came to repair the fault for the second time in a month

THANK YOU!

What really upsets me is the following:-

1. The first fault a month ago was caused by a Telkom person when they installed internet to my neighbour they somehow closed the lid of the connection box on the wires which feed us. Result our line was disconnected

2. The lst fault was again caused by a Telkom person when they installed internet to another house closeby. They got his internet going but for some reason our line was disconnected.

The question I would like to pose? Who benefits if our line goes down. Telkom surely don't because they get bad reports. Or is it perhaps the contractors that work for Telkom?

Question 2. Why should I pay at al for the period that I am disconnected

Regards

Pieter Kruger