1 reviews | Active since Mar 2012
WORST SERVICE OF MY LIFE!!!
To even begin to try and explain my frustration with this company seems impossible. I have NEVER in my life experience such incompetence, rudeness and lack of care. I have been calling their call centres on all number I can find and have been referred to..1023, 10212,10217, 081180, ***. All I wanted was to find out why I can't log onto my Telkom internet email service or if it's account related. I have been sent from pillar to post because I do not have a fixed line linked to this service yet one of the numbers dialled gives me the option to choose for not having a line linked to my query. All the numbers dialled route to the same queue. REALLY TELKOM!!! I will NEVER buy any other service from you ever again. Maybe you don't understand that people have businesses to run and need access to their email services. I am at a loss for words at how I spoke to almost 15 people in these 3 days and not had any help. I eventually got hold of Dipuo in the sales division and she promised to get back to me yesterday morning but she hasn't. When I called to track her NO ONE seems to know who she is in SALES. As someone said, if you want to spoil your day call Telkom!
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
