Worst service. No service.

I logged a call on 18/04/2018 for line transfer to new residence. After numerous call and emails (to which you get no answer ever), I still to date have no service. On my last call 15 June 2018 9H43 AM, Schenice promised I would receive a SMS with details to schedule appointment with technician within 24-48 hours. Well luckily, as I told her I won't hold my breath, as today is 25 June 2018 and still no SMS or call from Telkom. And then they still send me bills even though I'm not connected. Worst service imaginable but what else did I expect after all the complaints heard from family and friends from their own experiences? Clearly Telkom doesn't need my business.