worst service no one phones back to fix problem

Since the 4th of may my telkom mixer account has been cancelled I asked for the one to be cancelled instead telkom made a mistake and cancelled the wrong one I phone the call centre get promised the world by more then 10 people including supervisors and managers have sent countless emails and no one has phoned me back , or rep**** to my emails and fixed my problem it's red icu lo us that the 08 1 180 no can't transfer to the f.m.c. department, that smangele , Brenda. TAkomo .Sheehan. and too many to mention can't phone me back or reply to my emails plus the telkom shop in Richards bay are to lazy to help me ,can some one phone me and fix my problem please