1 reviews | Active since Sept 2017
Worst service I've EVER received!!
So I got the Telkom LTE deal back in May 17 in my new house. No one at Telkom seemed to update my banking details (had old banking details of previous account on their system) so my debit order didn't go through the the first month. From that point onwards my account have been suspended every month little to no warning even after I updated my contact details for notifications. So basically I had was without internet for about 5 days every month, and I still had to pay the same amount!! I called in countless times trying to find out what the problem is and every time I was told that I just had to pay certain amount and they would reactivate my account. Just for it to happen the next month again. Every time I try and explain the situation I got the same story, like they just reading what infront of them. Finally earlier this month a gentlemen told that I've been getting wrong information from every month and there's another amount I have to settle first in order for the debit order to start a fresh again. Obviously I've never gotten any apology, no refund, just another arrogant operator the next time I call in. So I'm stuck with this package for another year and a half, having to deal with a load of *********** employees and a company making no effort to improve its service. I wouldn't recommend Telkom to ANYONE!
