1 reviews | Active since May 2016
Worst service, inefficient, nobody cant help you, nobody knows whats going on
<p>Telkom is full of call center people who cant really do anything. All they know is to pick up a phone and tell you they will follow up.</p> <p>I have been trying to cancel my contract, Since February. They telling me its an error on their system,they cant cancel. Each time you follow up, you are being told something different. Can i please have my money back. Stop telling me to go to my bank, its your fault. How can you even suggest that. Telkom is in contravention of consumer rights. On top of that, they are debiting you the money and the device is not even working.</p> <p>You do not attend to customer's queries within a required period.</p> <p>You continue to take customers money for the services that you do not provide</p> <p>You are making it impossible for the customer to contact and get quality service.</p> <p>You call centre agent are lazy and full of themsleves.</p> <p> </p> <p>I follwoed up several times with Telkom Store clearwater, but they also cannot help me.</p> <p> </p> <p>Tell me, who is suppose to help me. Can you please cancel my contract and REFUND ME MY MONEY??</p> <p> </p> <p> </p>
