Worst Service industry in telecommunication ever experienced by myslef The Telkom

<p>I lost my wireless phone and first i went to telkom store in Eastgate to buy new sim and get sim swop done. the lady in the store taken my details and then when i was asked her do you have small handset for wireless telkom? she says yes you can go to greenstone to buy that i insist her its the morning hour i will prefare have small wireless set but can she confirm that there is stock? she rep**** that she is definately sure and aware there is plenty of small wireless set. i went to green stone telkom it took 45 minutes me to be there because of traffic jam on N3 north. when i arrived there the lady over the counter said that stock finish very long ago was last year only somewhere in the middle of last year. Then i ask for sim swop it was done and she says that it will tae 24 hours to active. i remember befor 2000 we use to hear like within 24 hour but now lazy peoples those who doesn't wish to help client says after 24 hour anyway now 24 hours are over today morning 11 o clock and now my wireless screen says sim registration failed. when i phone after 21 min of hold the lady comes on 10213 and ask what is your problem i explained and she just advise me to phone and select different option. when i phone on different option she another lady says please hold and dropped the call. </p> <p>telkom getting salaries from our pockets which we pays them to get the service and there is no service. i wish if telkom may have a competitor to atleaset give us service . now i dont know what to do? must i go and attend another shop of telkom wait another 24 hour and then going with all this furstration again. i really dont like current service experience with telkom as previous ones.</p>