WORST SERVICE IN WORLD FROM TELKOM

I'm so not happy with Telkom , their service is bull**** . On the 31st of May they were suppose to debit me as agreed the total amount however they chose not to debit the full amount , so on monday i spoke to a consultant and asked why didn't you guys debit me the full amount she didn't explain to me why , then I requested for their banking details so I can make a payment , the consultant sent me the banking details and advise me that it will take 24/48 hours for the payment to reflect and then they will be able to remove suspension on my service's. I made a payment around 08:30am , I then called on Wednesday asking why is it that my serices are still suspended even after I made a payment, a guy told me that I must wait for 24 hours but in the meantime I can send proof of payment, he gave me the email address and I sent proof of payment . Sadly it bounced back , so I called them again and told them that the email they gave me its either it's incorrect or they must give me another email address so I can send proof of payment, a guy gave me his personal email address which is ********** ,and he promised to call me back after that. Even now I'm still waiting for him to call me back , WOW TELKOM SUCH POOR SERVICE!!!! I'M SO DISGUSTED . I called them again explained to the consultant that my issue hasn't been resolved, I requested to speak to a manger the consultant adv me that the manager is not available however she will inform her to call me back ASAP , (the managers name is LERATO by the way) I'm still waiting for him/her to call me back and its Friday today this incident happened on Wednesday during the day. I called them again explained to the consultant "AGAIN" THAT MY ISSUE HASN'T BEEN RESOLVED.The consultant told me that my payment will take 7-14 working days for it to reflect, I got ****ed off because to me it was like these consultant really don't know their job , firstly I was told that it will take 24-48 hours now it will take 7-14 working days !!! This is absurd really!!!. On Wednesday night I called them again , explained my issue and then this lady told me that "No mam, what I can adv you to do is send me proof of payment so that it's going to be easier to resolve your query" and I will not take 7-14 w/days For your payment to reflect, and then I was like but the guy I spoke to advise me that it will take 7-14 w/days she confirmed "NO YOUR QUERY WON'T TAKE THAT LONG TO BE RESLOVED" I Can't say I was relived cause to me its like these consultant are failing to do their jobs or they still need proper training really. So yesterday I called them I spoke to Ofentse advised her what happened and I'm really not happy with their service she then told me that the payment hasn't yet reflected and the guy I spoke didn't send my proof of payment to the billing department , so I was then forced to send proof of payment to Ofentse AGAIN so that she will send it to the billing department, and she will give me a case number/Ref No . I then asked how long will it take for the billing department to resolve my issue she said "24 HOURS". It's way past 24 hours now my issue hasn't been resolved, I just called them now I requested to speak to a manger , a lady I spoke was rude to me she couldn't assist me as a client, she couldn't resolve my query ,she put me on hold because the manager was still busy, I was on hold for about 5-8 mins after that she dropped the call. I called in again requested to speak to a manager who's name is Carlos who still couldn't resolve my issue but was quick to come up with solutions which I've heard for the past 5 days .. I'm so annoyed and disgusted by TELKOMS SERVICE . Their consultants and managers really don't know how to do their job!!! Sies. Such poor service.