Worst Service in the History of Worst Services!!!

I have a 24 month contract with Telkom(*** -***) with a monthly commitment on the last day of each month.

To my surprise Telkom decided to debit my account on the 28th in July 2020 and proceeded to charge me R110 for it bouncing I believe this is on a month which ends on the 31st and is the correct date for my Telkom debit order, then I realised it did not go through on the correct date I had insufficient funds on the date they pulled the amount they sent a account suspension notice which obviously surprised since I had money on the normal date of my debit order.

I was owing R1556.93 on the day I recieved the notice I went on their website to correct this even though it was their error to pull on the wrong date, I paid R2300.00 (***) the next day I called them to ask them to reinstate my service and they told me some lousy excuse of the money not having reflected imagine money is already out of my account to fix their error mind you they collected on the wrong date and if they had collected on the last day of the month as per our agreement we wouldn't be having this issue as I had money on the last day of the month.

I have incurred bank charges of R110.00 as a result of their incorrect date and my account is still suspend worse I am self employed without my number I cannot run my business and make an income this has affected me greatly.