Worst service in the history of worst service ever.

Worst service in the history of worst service. I ordered a double deal of Samsung A33 online on the 28th of Dec 2022 and the agent called me and told me their out of stock,but they have Samsung A53 instead.I gave him the go ahead for the A53 double deal.After a week I called them to check the progress and they told me they are also out of stock on the A53.I got a call after 2 weeks that stock is available on the Samsung A53 double deal and they even let me choose the colours.After another week I get a mesaage that their going to deliver Samsung A33.I call the call center to fix my order to tell them that I ordered A53 not A33 and ask them to retify their mistake.The agent told me its fixed and I will recieve my order soon.I waited till Mid January for my order but nothing,So I called again and still they didnt have stock.So I said they must cancel everything I will go to the nearest store out of frustration.I went to the Lakeside store at Benoni and told them my story and wanted to open a contract with them.They couldnt open a contract for me because the online orders where not cancelled.I had to wait for the online orders to be cancelled and went to the store on the 15th of feb to open a contract,the consulted I found said he had stock of Samsung A33 and I must wait for his call after doing the paper work to come collect the phones.Today I went to check on the store since 10 days have passed,I was told that my case was still in progress.I called the call center to check why is it taking so long and I was told that the case has been opened today on the 24th of february 2023 (case number ***0) I have to wait 7 to 10 working days.Imagine 2 month waiting for phones.Here are all the ref number from before.***A,***A,***A,***A and the new one ***A.The consultent at the store in Benoni Lakeside told me there is stock but I have to wait...So after 7 to 10 days will there be stock?