Worst service In the history of service!!!

It took 15 days just to place an order for a 4mb ADSL line. The sales representative promised no more that a 7-10 day waiting period before installation but first I had to pay A R700 deposit, which I did.

After paying my deposit I received no reference number or feedback whatsoever!

I contacted Telkom via Facebook chat to find out how my order was coming only to receive this reply:

"Hi Kenneth, kindly note your order has been placed on a project as there is currently no spare cables to complete the installation a update on the project will be provided in the next 30 working days. ^Lebo"

So they are telling me that a cabling company has NO spare cables and they would let me know sometime in the next 30 working days (6 weeks) if I'm going to get lucky and have a line installed.

I run a small graphic/web design business from home. Without internet I am basically *****ed!!!

This is not the first time I have has issues with Telkom, Last year I helped my mother have a line installed, it took over 2 months as most of Openserve was on leave over December.

That is why Telkom is literally the worst company in South Africa!!!!