Worst Service in South Africa

<p>I have given notice at the end of April on my account. The person that helped me at the branch in Lakeside Mall - Mlungisi Ngabaza- said that he would make sure we get a reference number and also email me back, I have now recieved a new account for July 2016. I have sent Mlungizi 3 emails to date and no reply. Why? I have give 30 days notice and did it the correct way. Is there anyone competent enough at Telkom to give a client some service. I am already cancelling due to bad service and empty promises. Can someone please get back to me urgently?</p>