WORST SERVICE IN SOUTH-AFRICA

We have been begging for months for a settlement amount due to affordability problems. For 3 months we have been calling sending forms and each time we phone or email they promise service and up until now no service has been given. This morning a MANAGER promised to send me and email so I can email the forms to him BUT 5 hours later and still nothing.We are now effective immediately not making any further payment until we are helped. I will never reccommend telkom or go to them for any other service ever again as this has been extremely stressful and time consuming.