Worst service in South Africa

I have been trying since the 3rd of August to cancel my contract with 8TA <br> i mailed the correct forms to the correct department, till today no one has phoned or emailed me back to confirm this, when i call the customer care center they promise to phone me back but never do, they also can not connect me to cancellations as they do not take calls, i was told to wait until they catch up with their emails as they are far behind, but then i will have to continue paying for the contract as they have not had time to get to my cancellation<br> please can someone help me get out from this horrible poor company. I will never ever use them again in my life and will advise anyone from using them, They are useless and don't care about their clients<br> The contract which i am trying to cancel is *** I spoke to Dorchas, Elton and Khanyisile which could or would not assist me, they promise to get back to you but dont. I have been emailing my cancellation many times now but still no response. In the meanwhile i must just continue paying because they are behind with their work.