Worst Service in SA - Telkom

Our landline/ADSL line was installed on 20 August. It worked for a day and a half. We reported the problem on 24 Aug.Telkom said: \The order was returned - there's a problem with the line."We phoned again on the 25th - same story. We phoned again on the 27th - Jesse (Sales) said there's \""no problem with the line - he'll get back to us by \""end of business\"". He never did. We phoned again on the 28th - Tech Dept said \""the line was discontinued - was never transferred to our name\"". We have to speak to Retention Dept - they said \""the order was not complete.\"" They're waiting for Technical Dept to let them know the line was installed successfully. We phoned again on the 31st - Sarah from Sales said our number \""must be released from the back-office so it can be transferred to our name - will take 3 to 5 days.\"" We phoned again 1 Sept. was told number was transferred to our name - we must speak to Technical Department - the line is faulty. We phoned again on the 3rd - received a fault ref no. 29BWK040915. They said a technician would be sent out. Nothing happened. We phoned again 14 Sept. Our fault ref no. was inactive as Telkom now again says that our line was discontinued....."""