worst service in my life

I usually dont feel the need to complain but I must address Telkom mobile service which is the service worse service I've come across, I went Lenasia branch the telkom mobile shop four weeks ago spoke to one of the consultant who gladly assistd me took all my documents and said they would call me back to let me know if I was approved , I then received a call four days later to say yes it was approved and four weeks latermI'm still waiting on a phone that even ur own untrained consultant s say they dont know if it will delivered this year or not but when I find out with friends that have bought phone after I did at other telkom branches and recieved phones I'm told its not the same, yet when I went to into the branches you guys are still taking more orders of same phone and not warning ppl it will take more than a year for them to get the phones which is the most disgusting part about this, im not going to leave this lying down becausemI'm some one who has an influence on social media I'll make sure people know about this poor service for a first time customer I'm disappointed and plan on telling others so they dont get this kind of service filled with non sense excuses.