mB
mark B
1 reviews | Active since Oct 2012
11 Aug 2015, 12:15
Worst service imaginable
After logging complaint on Hellopeter for a botched installation/bad service/ no response etc. I eventually sorted my fibre upgrade out and it finally worked.<br> Next phase they are double billing me and as usual nobody is contactable. I have tried email, calling the useless call centre number. Unfortunately HP is my last resort again.<br> Telkom Please wake up!!!<br> Why do you have a social media response team, but your own CRM system is non existent?<br> Somebody please show this to senior management. You are turning a great company into *******.<br>
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Replies (1)Telkom's replyOfficial
11 Aug 2015, 13:20Hello hasbeen,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Telkom's reply11 Aug 2015, 13:20
Official
Hello hasbeen,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
