mB
mark B

1 reviews | Active since Oct 2012

11 Aug 2015, 12:15

Worst service imaginable

After logging complaint on Hellopeter for a botched installation/bad service/ no response etc. I eventually sorted my fibre upgrade out and it finally worked.<br> Next phase they are double billing me and as usual nobody is contactable. I have tried email, calling the useless call centre number. Unfortunately HP is my last resort again.<br> Telkom Please wake up!!!<br> Why do you have a social media response team, but your own CRM system is non existent?<br> Somebody please show this to senior management. You are turning a great company into *******.<br>

0
Replies (1)
Telkom
Telkom's reply11 Aug 2015, 13:20
Official
Hello hasbeen,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team