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1 reviews | Active since Jul 2016

27 Jul 2016, 17:38

Worst service I've ever received by more then 10 call agents

<p>Phoned Telkom to upgrade my data. From 1gig to 10gig. That's all I asked for. This was yesterday the 26th July 2016 Arround lunch time. Woke up this morning with my email not working. Have been on the phone the entire day trying to get my email working again. Spoke to more then 16 people at telkom. They can even check to confirm. Every one of them gives me a different story and cannot help me get my email working. </p> <p> </p> <p>I run my business with that email that I am using for many many years. It's month end. The pressure is on. Cannot send or receive emails. Loosing business. </p> <p> </p> <p>From 10am this morning the 27th July till now 19.34 pm telkom service centre, sales, technical etc cannot give me a reason why they have deactivated my email or get it back up and running. This is so frustrating. To keep phoning and hearing so much bull**** and promises which does not help it solve any thing. </p> <p> </p> <p>Last call was that I must pay R21 a month to get it back. Which is such bull****. I have 2 lines. 2 adsl accounts. And is allocated with 1 email for each account as per the package.</p> <p> </p> <p>As I said. It's month end. I run my business with this email. I cannot respond to customers as I cannot receive anything. Or send out. I need this sorted by tomorow morning the 28th July. Or else telkom will be liable for loss of business and income. </p>

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