1 reviews | Active since Oct 2016
Worst service I have ever recived!
<p>I reported a fault on 22/10/2016 (25 days ago) I have been promised multiple times that someone will give me feedback, call center, twiter and even here on hello peter yet no one has given me any feedback and we still have no internet! this is so disgusting! we are paying for a service and not getting anything! i acpect this to be resolved ASAP!!<br /><br />Below its the last response I got on hello peter and i havent been contacted again<br /><br /></p> <p>HI RyanArends</p> <p>Thank you for making contact with us and taking my call.</p> <p>This response serves as confirmation that your query has been received and attended. As discussed i have escalated the pending fault reference and made contact with the assigned field technician. We have arranged for him to attend this morning and i will make contact during the course of the day to confirm the fault status. </p> <p>Interaction REF: AI ********** </p> <p>Regards<br />Keagan <br />Telkom Social Media Team</p>
It is always getting escalated and then i hear nothing more!! this is so dam rediculous! Please can you give me a number i can call to someone who actually knows what the fault is and when it will be fixed?? as no one is calling me back or giving me a non generic response!
It is always getting escalated and then i hear nothing more!! this is so dam rediculous! Please can you give me a number i can call to someone who actually knows what the fault is and when it will be fixed?? as no one is calling me back or giving me a non generic response!