Worst Service I have ever recieved

I am at my wits end with Telkom!<br> <br> I get told enough different stories I could write a children's novel! <br> <br> My internet has been down since 19 January 2016 and no matter what i ask or say Telkom refuses to send a technician and when they do it is randomly at 10am during the week when I explicitly say that if it is during the week I require a few hours notice!<br> <br> When I make a booking for the weekend they don't come!<br> <br> The technician came and did some severe sub par cover up job as not even 2 days later the internet and phone line were down once again!!!!<br> <br> I NEED An alternative!!!!<br> <br> I have incurred severe monetary loss due to having to utilise Mobile Data! <br> <br> I have never actually dealt wit ha company that has such a severe lack in customer service! I wonder if I ever will have a stable working phone line.<br> <br> Regards,