Worst service I have ever experianced

I have been using Telkom for a long time. I have a land line purely for the reason of having ADSL. Recently I have decided to upgrade my ADSL via my ISP MWeb. So the first process was to migrate my ADSL line to MWeb, this went off without any issues or problems. On the 20th of January 2016 My order for a upgrade on my ADSL line was issues to Telkom.<br> <br> After heavy fights and a disappointing followup service from Telkom, the upgrade was reported as complete on the 19th of February 2016. After waiting a month for this to be done I get back home to find that my Telkom Line is dead with no dial tone. So I logged another call. After getting a Ref number (545CTK190216) I went forth to visit family over the weekend. The weekend passed and wen I got back home I found my line now has a dial tone but still no internet.<br> <br> So I called MWeb for some troubleshooting. We established that there is no signal on my DSL line. So finally I decided to phone telkom yes again. After a person talked to me, I found that there is a technician dispatched and will help me tomorrow. It takes more than a month for me to experience what I have requested on the 20 January 2016. PATHETIC SERVICE!!!!!!