AM
Asanda M
1 reviews | Active since Nov 2015
20 Nov 2015, 20:16
Worst Service from these two officials
i received the worst service from these two gentlemen, on a matter that was registered in over a month, have been to their branch over five times. Have been sent from pillar to post. I kindly urge the branch manager to train their officials on customer management and follow-up.
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Telkom's replyOfficial
20 Nov 2015, 20:37Hello asandamgaga,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169898.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169898.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply20 Nov 2015, 20:37
Official
Hello asandamgaga,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169898.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169898.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media